Refund Policy

GoedkoopIPTV values your satisfaction and aims to provide a smooth IPTV experience. However, we understand that issues may arise. Below are the situations where we offer refunds:

Refund Eligibility

• Installation Issues: An error occurred during the installation process that prevented the service from working properly.
• Incorrect Subscription: If the subscription package provided does not match what you purchased.
• Service Downtime: If there is a significant and prolonged outage caused by our servers.
• Technical Errors: Any other technical issues caused by our system that prevent you from using the service as intended.

Refund Process

1. Contact Us: Reach out to our support team here. Include your order details and a description of the issue. Here.
2. Verification: Our team will review your case to determine eligibility for a refund.
3. Refund Approval: If approved, the refund will be processed within 1 business day, depending on your payment method.

Important Notes

• Refunds are not available for issues caused by your personal internet connection, incompatible devices, or misuse of the service.
• Requests must be submitted within 7 days of the purchase date.
• Refunds are issued to the original payment method only.

If you experience any issues or have questions about our policy, please contact us. We are here to help.

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